Click Here for our current Service Appointment availabilities!
Click Here for our current Service Appointment availabilities!
Careers

Careers

We're Hiring! 

We'd love to hear from you, please submit your resume via email to [email protected] or drop one off at the shop. We're looking forward to hearing from you!

 

Sales Associate

 

We are looking for an amazing individual to join our sales team! As a Sales Associate, you will have a chance to learn all about mountain bikes, connect with fellow bike enthusiasts, and have the opportunity to build meaningful relationships with our customers. Working at The Inside Line will give you a unique opportunity to meet other industry professionals and learn the ins and outs of bike shop life. Specific to this role, you will be responsible for the following;

 

  1. Lead by example: Be the shining example of “how we do things”. (punctuality, efficiency, professionalism and taking initiative)

  2. Provide a friendly and professional customer service experience

  3. Service Write: Perform basic diagnostics on customer’s bikes and find a service solution that works for them.

  4. Take the lead on webstore fulfillment, including shipments and communication to online customers

  5. Assist in inventory upkeep, from merchandising to customer orders

 

Compensation / Benefits:

- Salary of $35,000 - $43,000 a year (not including long term bonuses)

- 3 Weeks paid Vacation

- Eligible for shop demo bike after one year of service

 

 

Service Manager

 

We’re searching for an exemplary individual to lead our service team. As a service manager, you'll work with a team of mechanics and bike industry professionals to provide our customers with the best possible service experience. You'll have the opportunity to learn new and better service practices and mentor budding service technicians. Specific to this role, you will be responsible for the following;

 

  1. Lead by example: Be the shining example of “how we do things”. (punctuality, efficiency, professionalism and taking initiative). 

  2. Manage the Workload: delegate the workload to members of the team, manage customer expectations with clear and honest communication.

  3. Hold team members Accountable: Ensure each member of the team is playing their part, by producing excellent work, in an efficient and collaborative manner. Offer regular and constructive feedback to staff, and communicate issues to other departments.

  4. Improve and implement shop procedures: work with the General Manager and Sales Manager and your team to maintain a framework of shop practices, and standards.

  5. Educate: It’s your mission to share the knowledge with the team in an effective and efficient manner for both you and the team members.

 

Compensation / Benefits:

- Salary of $42,000 - 50,000 a year (not including long term bonuses)

- 3 Weeks paid Vacation

- Eligible for shop demo bike after six months of service

 

 

Service Technician

 

We are looking for an amazing individual to join our service team! As a Service technician, you will have a chance to learn all about the latest and greatest suspension and mountain bike tech. Working at The Inside Line will give you a unique opportunity to work among other industry professionals and hone the craft of bicycle mechanics. Specific to this role, you will be responsible for the following;

 

  1. Lead by example: Be the shining example of “how we do things”. (punctuality, efficiency, professionalism and taking initiative)

  2. Learn about new technology, and new service procedures every day. Being good at this will require you to be a strong learner who is independent, detail oriented, resourceful and curious
  3. Maintain and repair mountain bikes and suspension items to our standard under the support and guidance of senior staff and service manager

  4. Provide a friendly and professional customer service experience (in person, in email and on the phone)

 

Compensation / Benefits:

- Salary of $35,000 - $43,000 a year (not including long term bonuses)

- 3 Weeks paid Vacation

- Eligible for shop demo bike after one year of service